National Audit Office

Accessibility Policy

This accessibility statement applies to the official website of the National Audit Office Malta (NAO) at www.nao.gov.mt and was last updated on 15/02/2021.

The NAO is committed to improve its website to ensure digital accessibility for persons with disabilities by applying the related accessibility standards.

Compliance status

The NAO website is partially conformant with WCAG 2.1 level AA which maps to EN 301 549 as per the European Web Accessibility Directive. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard. 

Compatibility with browsers and assistive technology

The NAO website is designed to be compatible with Internet Explorer 11 and the latest versions of Firefox and Chrome.

Technical specifications and accessibility measures used

Accessibility of the NAO website relies on HTML technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer.

This technology is relied upon for conformance with the accessibility standards used.

The NAO website implements the following accessibility features:

  • Maintain a consistent HTML Heading hierarchy and information layout across different web pages.
  • Add image title, alt tag and caption wherever relevant.
  • Maximise colour contrast for text where applicable.
  • Actual link text is descriptive enough to inform user where the link points to.
  • Implement all external links so that they open into new browser tabs.

Contact Details

Should you encounter or identify issues with accessibility of the NAO website kindly inform us on:

  • Phone: +356 22055000
  • E-mail: nao.malta@gov.mt
  • Postal address: National Audit Office, Notre Dame Ravelin Floriana FRN 1601, Malta

The NAO aims to reply to any queries regarding web accessibility within 2 business days.

Possible Limitations

The NAO is committed to constantly update and enhance its website to address possible limitations in accessibility, however some limitations may still remain undetected or maybe planned to be rectified in a planned enhancement. You are kindly asked to contact us should you observe such limitations.

Formal approval

This accessibility statement was approved by Mr Charles Deguara, Auditor General of the NAO Malta.

Escalation Procedure

The NAO aims to respond to queries on accessibility within 2 business days and propose a solution within 10 business days . You may lodge a complaint with the National Audit Office Malta on email nao.malta@gov.mt or to the Commission for the Rights for Persons with Disability (CRPD), if our response does not meet the above timelines.